| Situation | How |
|---|---|
| Quick question / vibe check | Ambassador WhatsApp group |
| Code / dashboard / payout issue | DM Brigita on WhatsApp |
| Customer complaint forwarded to you | Forward to Brigita immediately. Don't try to solve it yourself. |
| Product quality issue (melted, damaged, packaging) | DM Brigita with a photo |
| Crisis or brand-damaging issue | DM Brigita marked URGENT |
Once approved, you're added to a private creator WhatsApp group. That's where:
Keep it Snackspot-related. Don't share other creators' content publicly without their okay.
Typo? Section confusing? Missing info? WhatsApp the group. This page evolves with you.